Ume Nails & Spa provides a professional and highly qualified service. Our staff are trained to provide you with the utmost care and diligence. We follow the strictest safety protocols and only use the top of high-quality products to ensure the best results without the safety concerns. At Ume Nails, we place a high emphasis on proper hygiene and sanitation excellence. Among the many safeguards we have in place is our usage of disposable pedicure liners to eliminate the possibility of infection. So, when you are at Ume Nails you can feel at ease, relax, and enjoy our wide range of quality services.

For the mutual benefit of both our clients and our salon, we have the following policy in place at our salon.

✿ If you are more than 15 minutes late for your appointment, we reserve the right to refuse partial or full service.

✿ A courtesy notice of cancellation is required 1 hours prior to your appointment.

✿ We reserve the right to refuse or discontinue service to anyone.

✿ If you have allergies to any product, please inform your technician.

✿ All prices are subject to change by the store manager without notice. We are not responsible for personal items or gift cards that are lost or stolen.

✿ During your visit, you will be entirely responsible for your personal belongings.

✿ We strive to maintain our salon at a high standard in cleanliness and appearance, please refrain from inflicting damages to our products or place of business. Remuneration will be sought on an individual case basis.

✿ Our staff will do our best to assist with ingrown nails, but we are not liable for infection. Please supervise your children upon entering our premises and during your visit. Please direct all “service” questions to our manager in attendance.

✿ Our services are non-refundable, but we will make every effort to sensibly resolve any issue that may arise with your service.

✿ Please refer to the menu provided for pricing and confirm this with your technician prior to your service.

✿ Ume Nails goal is to leave you satisfied during and after your experience at our salon. Nevertheless, please direct all your immediate concerns to the manager in attendance and we will do our best to resolve your issues.